Comodule x Swapfiets
Who doesn’t love the dutch cycling culture? The leading dutch bike-subscription company Swapfiets uses Comodule’s IoT solution to enhance their business.
About Swapfiets
Swapfiets is the world’s first ‘bicycle as a service’ company with a total of over 250 000 members.
For a monthly subscription fee, Swapfiets members receive a fully functional bicycle for their own use. A repair service is available within 48 hours to repair or directly swap the two-wheeler at no additional cost.
Challenges for turning to IoT
Easy access to bikes for all
Swapfiets’ goal was to provide a simple and affordable bike subscription service.
Reduce the number of missing e-bikes
They wanted to know the location their bikes on the map.
Gain insights into product performance
Swapfiets wanted to gather valuable data insights from their riders to improve their business and make proactive maintenance to their bikes.
How has connectivity improved Swapfiets’ business?
Collective data has given insights into bikes’ performances to improve the products and services. For example, they are tracking ride distances to assess bike parts’ quality and make changes, if needed. Also, Swapfiets is using geographical user data to decide where to open the next Swap-shop.
IoT enables tracking of each bike that is reported lost or stolen or repossessing an e-bike in the event of outstanding debt. An important feature that has helped to reduce the number of missing bikes.
Martijn Obers, Swapfiets founder and CPO:
“By connecting our bikes we are starting a new exciting chapter. We see opportunities to build a more efficient business and improve the consumer experience. Reducing the number of missing bikes is crucial for achieving our sustainability goals.“
Swapfiets is a true innovator and a role model in the subscription sector. Connectivity has helped them closer to achieving circular ambitions.
Contact us to learn more about connectivity solutions for service providers.
We hosted a insightful webinar on 11th of May to hear from the best subscription companies in the world about main aspects of operating a successful e-bike or scooter subscription business. Free recording is available from link below.